Refund & Return Policy

At Shakuntalam Jewellers, customer satisfaction is our priority. We strive to provide high-quality jewellery and a transparent shopping experience.

Eligibility for Returns

• Returns are accepted only for eligible items in their original condition.
• The product must be unused and returned with original packaging and documentation.
• Return requests must be made within the applicable return period.

Non-Returnable Items

• Customized or personalized jewellery.
• Engraved products and special-order items.
• Products damaged due to misuse or improper handling.

Refund Process

• Approved refunds will be processed after product inspection.
• Refunds will be issued through the original payment method whenever possible.
• Processing times may vary depending on the payment provider.

Contact Us

For any questions regarding returns or refunds, please contact Shakuntalam Jewellers through our website, email, or customer support channels.